Training & Tea: How to make your organisation more successful- Jenny Raschbauer
Community Chesterfield’s very own Project Director Jennifer Raschbauer will be delivering a series of Training & Tea promoting success in your organisation. These bitesize training sessions are perfect for SMEs and Charities looking to capitalise on key areas and make the most out of how they interact with customers, volunteers, and staff, and really present a new refreshing viewpoint on how they can change to make what they do more successful.
“I’m really excited to be delivering these training and tea sessions, particularly as we know that these sessions will look at some of the issues many organisations find a challenge.” Jenny Raschbauer, Project Director, Community Chesterfield
Jenny has worked in the third sector as an employee or volunteer for twenty years. She has experience working in a small health and wellbeing charity, spent time supporting hostels and refuges in Vienna, been a trustee, run a national trust property, and held several other roles in between up to her current role as Project Director for Derbyshire Voluntary Action.
Jenny’s sessions can be booked individually, to attend all three as a series or a one-off session. All sessions will take place on Wednesdays 9:30am-10:15am.
If you would like to know more about how to offer great customer service, how to ask for money or how to effectively manage time and workload- this training is for you! Book your place here.
31st May- Delivering an Exceptional Experience?
This session will enable you to understand how your organisation interacts with the people around you, the public, customers, service users, employees, and volunteers. By using a mapping approach, we will discuss how we can positively shape and influence how people experience our organisations.
“We all know customer service is vitally important and we want the people we engage with to return.” Jenny Raschbauer
14th June- Using Business Skills to run your Organisation.
Join this short session to learn some tools to help make sound decisions for your organisation. This will help you to understand which projects to prioritise, have confidence in your decisions and be able to share your reasoning with colleagues.
“Business skills are essential to running a charity or community organisation, but often take a completely different approach to the traditional ways of working within the community sector. An understanding of the different approaches can vastly benefit your organisation and can be used to complement each other.” Jenny Raschbauer
21st June- Be Brave, Be Bold, How to ask for Money.
Asking for money is never easy, whether it is selling raffle tickets, a service, or a product. This session will look at understanding why we find it hard and how we can use our skills to become confident to make the ask and benefit our organisations.
“No one wants to talk about money, much less ask for it! We are taught from a young age never to discuss money, in fact, it is a taboo subject. This session looks at how we can overcome personal reluctance to do the deed and talk about money, encourage people to support our organisations and to value the service we provide.” Jenny Raschbauer
As part of our role in supporting the link between community groups, charities, students, and businesses we offer and deliver a wide range of training, networking, and support aimed at helping to engineer successful collaborations between groups involved.
If you would like to know more about the Derbyshire Pioneers find out more here.